Back to News

Limited Lifetime Warranty for Armstrong NL-B Series Permanent Lifting Magnets

Armstrong Magnetics branded lifting magnets are known the world over as best-in-class magnetic hoisting tools that allow the end-user to complete jobs more quickly and reliably. However, there’s added peace of mind with the Armstrong Magnetics' Limited Lifetime Warranty. Should your lifting magnet ever malfunction from defects in workmanship or materials, we will repair or replace the product free of charge.

Commonly, our lifting magnets are used on job sites in the most demanding applications and environments. Under these conditions and over time, the Armstrong Magnetics lifting magnets may experience normal wear and tear and require service. While normal wear and tear is not considered a "defect" and is not covered by the Armstrong Magnetics Lifetime Warranty, it is our goal to get your lifting magnet back in service a soon as possible. To help expedite this service, Armstrong Magnetics offers a complete assortment of service parts to meet your service needs. For more information on our repair services, email sales@armsmag.com.

It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship. The lifetime for Armstrong Magnetics lifting magnets with proper practice and maintenance is 10 years.

To learn the warranty coverage, exclusions and claim procedures, read the Limited Lifetime Warranty for Armstrong Magnetics' NL-B Permanent Lifting Magnets and download the repairment/replacement request form if necessary.